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FAQ
Frequently asked questions
Contact us with questions
How do I make reservations?
Please call us at: 816-703-9040 between the hours of 9:00 am and 5:00 pm CST
Complete the reservation form on our website.
Do you offer long-term stay?
We are short-term RV parking only.
We do offer extended-stay, but NOT permanent year-round parking.
Call us regarding extended-stay.
What are the check-in/check-out times?
Check-in is at 2 pm
Check-out is at 1 pm
If you need to arrive at other times, please be sure to let us know so someone can meet you.
Can I request a specific lot?
At this time, lots will be assigned upon arrival.
If you have specific needs, please contact us to discuss them.
We will happily take lot preferences, but can’t guarantee the lot requested.
All of our sites are back-in lots with 50 feet pads. We do not have any pull-through options.
What utilities are included in the rate?
30/50 amp Electric, water, sewer, and trash are included.
We do not have on-site hook-ups for propane or natural gas.
Are pets allowed?
Yes, up to 2 common pets (cats/dogs) are allowed.
Please see the Rules regarding pets.
When will my credit card be charged?
All reservations require payment at the time of booking. Be prepared to provide an active credit card number at the time of booking.
A reservation fee of one-night’s rate + tax will be charged at the time of booking.
The remainder of your planned stay will be charged at the time of check-in.
What is your cancellation policy?
There is no charge to cancel as long as you call us 48 hours or more before check-in of your reservation.
If you cancel within 48 hours of your planned arrival, the charged reservation fee of one night’s rate + tax will be forfeited as a cancellation fee.
Can I get a refund?
If you cancel your reservation 48 hours or more before check-in, you will receive a full refund.
No refunds are given for early departures.
Is there extra parking?
Each lot has driveway parking for one vehicle.
If you need additional parking, you’re welcome to park on Cooper Street for free or pay an additional fee to park in our storage lot.